Hbajii's Privacy Policy — Your information is completely safe with us

1Introduction & Scope

Hbajii.win ("hbajii", "we", "us") operates an online gaming and betting platform for players in Bangladesh. We believe that every member's personal information belongs to them — and it is our responsibility to keep it safe.

This Privacy Policy ("Policy") explains what information hbajii collects, why it is collected, how it is used, and how your data is kept secure. This Policy applies to the hbajii website, mobile app, and all digital services.

• This policy has been prepared in compliance with the applicable laws of Bangladesh.
• This policy applies automatically whenever you use any hbajii service.
• This policy may be updated at any time — please refer to the date above.

2What Information We Collect

Hbajii collects only the data that is strictly necessary — nothing more. See the table below for details:

2.1 Automatically Collected Information

When you use hbajii, certain data is collected automatically — including your IP address, browser type and version, operating system, pages visited with dates and times, and referrer URLs. This information is used to improve site performance.

3How We Use Your Data

Hbajii uses your information only for specific, defined purposes — never for unnecessary or unauthorized use.

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and inquiries.
• Promotional Communications: To keep you informed about bonuses and offers (with your consent).
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To improve the hbajii platform and overall user experience.
• Legal Obligation: To comply with applicable laws and regulations.

4Data Retention & Deletion

Hbajii retains your data only for as long as necessary. Our data retention policy is detailed below:

• Active Account: Data is retained for as long as your account remains active.
• Closed Accounts: After account closure, data is retained for a maximum of 5 years as required by law.
• Payment Records: Retained in compliance with financial regulatory requirements.
• Log Files: Typically deleted automatically after 90 days.

4.1 Request for Data Deletion

You may request the deletion of your personal data at any time by emailing [email protected]. Please note that certain data may need to be retained for a specified period due to legal obligations.

5Information Sharing with Third Parties

Hbajii does not generally share your information with any third parties. However, limited sharing may occur in the following circumstances:

• Payment Processors: To process payments via bKash, Nagad, and Rocket — only the minimum necessary information is used.
• Legal Authorities: In compliance with the law, pursuant to a court order or government directive.
• Security Services: Use of specialist services to detect fraud.
• Technology Partners: Server & hosting providers — bound by strict confidentiality agreements.

6Cookie & Tracking Policy

Hbajii uses cookies to enhance the experience of website and app users. Cookies are small text files stored on your device.

6.1 How to Disable Cookies?

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain hbajii services.

7Your Rights

All hbajii members have the following rights regarding their personal data:

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You may request that any incorrect information be corrected.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Portability: You have the right to receive your data in a portable format.
• Right to Object: You may object to the processing of certain types of data.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

8Child Protection Policy

Hbajii is strictly for adults aged 18 and over. We do not knowingly collect any information from individuals under the age of 18.

• Age is verified at the time of registration.
• Should any data relating to a minor reach us, it will be deleted immediately.
• Parents or guardians can report any suspicious accounts to us.

9Security Measures

Hbajii uses industry-leading security measures to protect your information.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: A robust firewall prevents unauthorized access.
• Two-Factor Verification: An additional layer of security at login.
• Regular Backups: To reduce the risk of data loss to zero.
• Security Audit: Regular external security audits are conducted.
• Data Masking: Payment details are partially masked.

10Privacy Policy Updates

Hbajii reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• You will be notified of significant changes via email or SMS.
• Continued use of the service after any changes constitutes acceptance of the updated policy.
• Copies of previous versions of this policy are available upon request.

If you object to any changes in the policy, you may close your account and receive your remaining balance as a refund.

11Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Support Hours: 24 Hours, 7 Days a Week
• Website: hbajii.win
• Response Time: Typically within 72 hours